Effective Date: June 3, 2025
1. Overview
At nRecovery, we deploy cookies and similar technologies to:
- Secure and operate our Sites
- Remember your settings and preferences
- Analyze site usage and performance
- Personalize content and marketing
This Policy explains what cookies are, why we use them, and provides a detailed inventory. It works in tandem with our Privacy Policy.
2. Key Definitions
- Cookie: A small text file placed on your device by a website.
- First-Party Cookie: Set and read by nRecovery’s domain.
- Third-Party Cookie: Set and read by external domains (e.g., Google, Facebook).
- Duration: How long the cookie remains on your device (“Session” = until user logs out).
- Legal Basis (GDPR):
– Consent (Art 6(1)(a))
– Legitimate Interest (Art 6(1)(f)) - Personal Information (CCPA): Cookies may constitute “personal information” subject to opt-out rights.
3. Cookie Categories
- Strictly Necessary: Essential for site operation (cannot be disabled).
- Performance & Analytics: Aggregate usage data to improve performance.
- Functional: Remember choices (language, region, preferences).
- Marketing & Targeting: Track user behavior to serve relevant ads.
- Third-Party Embedded: Enable embedded content (videos, social widgets).
4. Detailed Cookie Inventory
Cookies We Use
Cookie Category | Purpose | Examples | Your Control |
|---|---|---|---|
| Strictly Necessary | Essential for basic website functionality | Shopping cart contents, login sessions, security tokens | Always active – cannot be disabled |
| Performance & Analytics | Help us understand how visitors use our site | Page views, user interactions, site performance data | Can be disabled in cookie settings |
| Functionality | Remember your preferences and settings | Language selection, display preferences, recently viewed items | Can be disabled in cookie settings |
| Marketing & Advertising | Show you relevant ads and measure campaign effectiveness | Social media pixels, advertising tracking, conversion measurement | Can be disabled in cookie settings |
Third-Party Services
| Service Type | Purpose | Privacy Control |
|---|---|---|
| Analytics | Website traffic analysis and user behavior insights | Opt-out available |
| Social Media | Social sharing features and audience insights | Manage via social platform settings |
| Payment Processing | Secure payment transactions | Required for checkout |
| Customer Support | Live chat and help desk functionality | Can be disabled |
| Content Delivery | Faster loading of fonts, images, and videos | Technical requirement |
Cookie Retention
| Category | Retention Period |
|---|---|
| Session cookies | Deleted when you close your browser |
| Essential cookies | Up to 1 year |
| Analytics cookies | Up to 2 years |
5. Your Cookie Controls
You decide which cookies nRecovery may place on your device (except Strictly Necessary cookies).
• Consent Banner & Settings Widget
– On first visit, a consent banner appears with “Accept All,” “Reject All,” or “Manage Preferences.”
– You can revisit your choices anytime via the persistent “Cookie Settings” link in our footer.
• Browser Controls
– Most browsers let you block or delete cookies. Please consult your browser’s help pages:
• Chrome: https://support.google.com/chrome/answer/95647
• Firefox: https://support.mozilla.org/kb/cookies-information-websites-store-on-your-computer
• Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
• Edge: https://support.microsoft.com/microsoft-edge/delete-cookies-in-microsoft-edge
6. Consent Withdrawal
You may withdraw consent for non-essential cookies at any time:
- Click “Cookie Settings” in our footer.
- Toggle off any Performance, Functional, Marketing or Third-Party Embedded cookies.
- Save your preferences.
Withdrawing consent will not affect Strictly Necessary cookies required for basic site functionality.
7. GDPR & CCPA Compliance
• GDPR (EU/UK)
– Legal Basis: We deploy cookies under “Consent” or “Legitimate Interest” (see Cookie Inventory).
– Your Rights: Access, rectify, erase, restrict processing, data portability, object to profiling. Submit requests via our Data Subject Rights form: https://nrecovery.com/get-in-touch.
– Supervisory Authority: You may lodge a complaint with your local data protection authority.
• CCPA (California)
– “Personal Information” collected via cookies is subject to CCPA.
– Right to Opt-Out of Sale: To exercise your opt-out right use our cookies manager banner.
– Right to Delete: Submit requests through our data rights form (link above).
8. Data Retention & Sharing
• Retention Periods
– Analytics logs: retained for 24 months, then anonymized or purged.
– Functional & Marketing cookies: per Duration column in inventory.
– Session cookies: until user logs out.
• Third-Party Sharing
– We permit Google, Facebook, YouTube and other providers to set cookies for analytics, advertising, and embedded content (see inventory).
– We do not sell cookie data but may share aggregated, non-identifiable metrics with partners for product improvement.
9. Changes to This Policy
nRecovery may update this Cookie Policy at any time, in our sole discretion. We will post the revised Policy here with a new “Effective Date.” Continued use of our Sites after changes constitutes acceptance of the updated Policy.
10. Contact Us
For questions, concerns, or to exercise any cookie-related rights:
• Online Form: https://nrecovery.com/get-in-touch
Thank you for managing your cookie preferences responsibly.