Terms of Service

Policies and Values

Last Updated: June 3, 2025

Welcome to nRecovery. These Terms of Service (“Terms”) govern your access to and use of our websites, mobile apps and related services (collectively, the “Sites”) operated by The Network For Recovery, Inc. (“nRecovery,” “we,” “us,” or “our”). By accessing or using the Sites, you agree to be bound by these Terms, our other policies. If you do not agree, please discontinue use immediately.

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A. Plain Language Summary

• You must comply with these Terms, our Privacy Policy, AI Disclaimer, and Returns & Refunds policy.
• Use the Sites lawfully and respectfully: do not post illegal, infringing, or harmful content.
• You retain ownership of what you post but grant us the rights described in Section 8.
• To close your account or remove content, contact us at https://www.nrecovery.com/get-in-touch.
• We use security measures to protect your data but limit our liability as detailed in Section 9.
• Questions? Reach out any time via our contact form.

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1. Definitions

In these Terms:
• nRecovery, Company, we, us, our: The Network For Recovery, Inc., its affiliates, officers, directors and employees.
• Sites, Services: All websites, mobile applications, platforms and features provided by nRecovery (e.g., coaching, courses, forums, AI tools, assessments).
• Terms: These Terms of Service and all policies referenced herein.
• User Content: Any text, images, videos or other material you submit to the Sites.
• Third-Party Services: External vendors (e.g., payment processors, analytics, hosting) engaged to support the Services.

2. Acceptance & Changes

By accessing or using the Sites, you:

1. Confirm you have read, understood, and agree to these Terms and all referenced policies.
2. Consent to receive electronic communications (e.g., emails, notices) from us.
3. Acknowledge that we may update these Terms at any time by posting revisions on the Sites. Continued use after a change constitutes acceptance.

3. Eligibility & Compliance

• Minimum Age: You must be at least 13 years old (or the minimum age in your jurisdiction).
• Legal Capacity: You must have the legal authority to enter into binding contracts.
• Applicable Laws: You agree to comply with all laws and regulations (e.g., GDPR, CCPA) governing your use of the Sites.
• Account Responsibility: You are responsible for all activities under your account and for safeguarding your credentials.

6. Privacy & Data Removal

6.1 Privacy Policy
Our Privacy Policy governs how we collect, use, and share your personal data. Please review it here: https://nrecovery.com/privacy-policy.

6.2 Account Closure & Data Deletion

• You may close your account and request deletion of your personal data at any time by contacting us at https://nrecovery.com/get-in-touch.
• We will process valid requests in accordance with applicable law. Some data (e.g., transaction records) may be retained to meet legal or regulatory obligations.

6.3 User Content Removal

• When you delete User Content or close your account, we will remove or anonymize it, except where retention is required (e.g., for dispute resolution, legal compliance, or to preserve community history).
• To request removal of specific content still visible after account closure, include details in your deletion request; we will make reasonable efforts to accommodate you.

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7. Disclaimers & Limitation of Liability

7.1 Disclaimer of Warranties
The Sites and all content, products, and services are provided “AS IS” and “AS AVAILABLE,” without warranties of any kind, express or implied. nRecovery disclaims all warranties, including merchantability, fitness for a particular purpose, and non-infringement.

7.2 Limitation of Liability

• To the maximum extent permitted by law, nRecovery and its affiliates will not be liable for any incidental, special, indirect, or consequential damages, including lost profits or data.
• Our total aggregate liability for all claims related to these Terms or the Sites shall not exceed ten dollars (US $10.00), except where a higher amount is required by law.

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8. Termination & Suspension

8.1 Termination by nRecovery
We may suspend or terminate your access, without notice or liability, if you breach these Terms, engage in harmful conduct, or damage the integrity or security of the Sites.

8.2 Termination by You
You may close your account at any time via your account settings or by contacting us. Termination does not relieve you of obligations incurred prior to the termination date.

8.3 Effects of Termination

• All licenses and rights granted to you under these Terms immediately cease.
• Sections that by their nature survive termination (e.g., Sections 5, 7, 9–11) will remain in effect.

9. Merchandise

All products purchased through the Sites (“Merchandise”) are subject to our Returns & Refunds policy. Any warranties, liability limitations or service terms for Merchandise are as set forth in that policy, which you can review here: https://nrecovery.com/returns-and-refunds-policy/. By purchasing Merchandise, you acknowledge and accept those terms.

10. About Coaches

10.1 Definition
“Coach” or “Coaches” are individuals or entities approved by nRecovery to provide instructional or mentoring services via the Sites. Coaches are independent contractors, not employees or agents of nRecovery.

10.2 Scope & Disclaimers

• Coaching services are educational and motivational only, not psychotherapy, medical advice or counseling.
• You are responsible for verifying any Coach’s credentials, qualifications and licensure before engaging their services.
• nRecovery does not validate or endorse Coach qualifications or the accuracy of their advice. Any reliance on such services is at your own risk.

10.3 File Attachments
If a Coach provides you with files, you agree to scan them for viruses or malware before opening. nRecovery is not liable for damage or data loss caused by user-downloaded files.

11. Gamification

The Sites may include gamification elements (e.g., points, badges, levels, coins, virtual awards) purely for engagement and entertainment. These elements:

• Have no monetary value and confer no rights or benefits outside the Sites.
• May be modified, reset or removed by nRecovery at any time without notice or compensation.

12. Third-Party Links & Integrations

12.1 Links to Other Sites
The Sites may contain links to third-party websites or services. Such links are provided for convenience; nRecovery does not endorse and is not responsible for their content, privacy practices or any damages arising from your use of them.

12.2 Linking to nRecovery
You may link to https://nrecovery.com provided you do so in a lawful, non-commercial manner that does not imply any sponsorship or endorsement by nRecovery.

12.3 Embedded Content & Plugins
Third-party widgets, iframes or plugins (e.g., video players, social feeds) may set cookies or collect data under their own policies. Your use of embedded content is subject to those providers’ terms.

13. Miscellaneous

13.1 Entire Agreement
These Terms, together with the Privacy Policy, AI Disclaimer, Returns & Refunds and Cookie Policy, constitute the entire agreement between you and nRecovery regarding the Sites and supersede all prior understandings.

13.2 Severability
If any provision is held invalid or unenforceable, the remainder will remain in full force and the provision will be reformed to the minimum extent necessary to make it enforceable.

13.3 Waiver
No failure or delay by nRecovery in exercising any right under these Terms constitutes a waiver of that right, unless made in writing and signed by an authorized representative.

13.4 Remedies Cumulative
All rights and remedies under these Terms are cumulative and in addition to any other rights or remedies available at law or equity.

13.5 Assignment
You may not assign or transfer any rights or obligations under these Terms without prior written consent of nRecovery; any unauthorized assignment is void.

13.6 Governing Law & Jurisdiction
These Terms are governed by the laws of the State of New York (without regard to conflict-of-law rules). You agree that disputes will be resolved exclusively in the state or federal courts located in Nassau County, New York.

13.7 Notices
Notices to you may be delivered via email or posted to the Sites. Notices to nRecovery should be sent to:
The Network For Recovery, Inc.
Attn: Legal Department
https://nrecovery.com/get-in-touch

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Contact Us

For questions or concerns about these Terms, please visit https://nrecovery.com/get-in-touch 

14. User Obligations & Prohibited Conduct

14.1 Lawful & Respectful Use

• You agree to use the Sites only for lawful, non-commercial purposes and in compliance with these Terms and all applicable laws.
• You will not post, transmit or otherwise make available any content that is illegal, infringing, defamatory, obscene, pornographic, abusive, harassing, or otherwise objectionable.

14.2 Security & Integrity

• You must not attempt to gain unauthorized access to any portion of the Sites, other accounts, computer systems or networks connected to the Sites.
• You may not introduce viruses, worms, Trojan horses, or any other malicious code.
• You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately of any suspected breach.

14.3 Indemnification
You agree to indemnify, defend and hold harmless nRecovery and its officers, directors, employees and agents from any claims, liabilities, damages, losses or expenses (including reasonable attorneys’ fees) arising out of your breach of these Terms, your User Content, or your use of the Sites.

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15. Intellectual Property & Licenses

15.1 nRecovery Intellectual Property
All content on the Sites—text, graphics, logos, images, software, and the underlying source code—is owned by nRecovery or its licensors and protected by applicable intellectual property laws. Except as expressly permitted herein, you may not copy, reproduce, distribute or create derivative works of any portion of the Sites.

15.2 License to User Content
By submitting User Content to the Sites, you grant nRecovery a non-exclusive, perpetual, worldwide, royalty-free, irrevocable license to use, reproduce, modify, adapt, publish, translate, distribute, display and create derivative works of your User Content in any media or format, for the purpose of operating and promoting the Sites. You represent and warrant that you have all rights necessary to grant this license.

15.3 Third-Party Content
The Sites may contain content or links owned by third parties. Such content is subject to the rights and licenses held by those third parties. nRecovery does not endorse or assume responsibility for any third-party content, and your use of it is governed by the terms specified by its owner.

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Privacy Policy

Policies and Values

Effective Date: June 3, 2025

1. Introduction & Scope

The Network For Recovery, Inc. (“nRecovery,” “Company,” “we,” “us,” “our”) operates a motivational personal-development social platform offering coaching services, support forums, courses, AI life coaches, assessment tools, and other valuable resources (the “Services”). We are committed to protecting your privacy and being transparent about how we collect, use, share, and safeguard your personal information. This Privacy Policy applies to all information collected or processed through our websites, applications, and related features (collectively, the “Sites”).

2. Definitions

Personal Data
Any information that identifies or could reasonably identify you (e.g., name, email, payment details).

Sensitive Data: Data requiring extra protection under law (e.g., financial credentials).

Services: The coaching, courses, community features, AI tools, assessments, products, and other resources offered via the Sites.

Cookie Policy: Our standalone policy with full details on cookies and tracking technologies: Cookie Policy.

Third-Party Services: External providers engaged to perform functions on our behalf (e.g., payment processors, hosting, analytics).

3. Data We Collect

We collect and process Personal Data to provide, secure, and improve the Services:

A. Information You Provide

• Account & Profile Data: name, email address, phone number, billing/shipping address, profile settings, coaching preferences
• Transaction Data: purchase history, course enrollments, payment method details
• Community Contributions: forum posts, comments, messages, metadata (timestamps, IP addresses)

B. Information Collected Automatically

• Device & Usage Data: IP address, browser type, operating system, page visits, clickstream data
• Log & Security Data: login attempts, error reports, event logs for fraud detection and platform integrity

C. Information from Third Parties

• Social Media & External Accounts: data you choose to share when linking profiles
• Analytics & Advertising Partners: aggregated usage data to help us analyze trends and personalize your experience

4. How We Use Your Data

We process Personal Data for the following purposes:

• Service Delivery & Personalization: process transactions, deliver content, recommend courses and resources
• Communication: send account notifications, support messages, service updates, and administrative alerts
• Community Management: enable and moderate forums, enforce our community guidelines, respond to user reports
• Security & Compliance: detect and prevent fraud or abuse, protect user accounts, comply with legal obligations
• Analytics & Improvement: measure site performance, run A/B tests, develop new features and enhance user experience

5. Cookies & Tracking

We use cookies and similar technologies to maintain session security, remember preferences, analyze usage, and deliver personalized content. For a comprehensive breakdown of cookie types, purposes, and your choices, please review our standalone Cookie Policy.

6. Data Sharing & Disclosure

We disclose Personal Data only as described below and under strict contractual controls:

6.1 Service Providers & Processors
• Payment processors, hosting and infrastructure, analytics, email delivery, fraud‐prevention, and other vendors who perform services on our behalf.
• These providers receive only the data strictly necessary to fulfill their function and are bound by confidentiality and security obligations.

6.2 Affiliates & Business Transfers
• nRecovery may share data with its corporate affiliates for consolidated operations, support, and development of Services.
• In the event of a merger, acquisition or sale of assets, user data may be transferred to the surviving entity, subject to this Policy.

6.3 Legal Compliance & Protection
• When required by law, regulation, subpoena, or court order, or to exercise or defend legal rights.
• To protect the rights, property or safety of nRecovery, its users, or the public.

6.4 Aggregated & De-Identified Data
• We may compile and share aggregated or anonymized usage statistics and trends that do not identify any individual.

7. Data Retention & Security

7.1 Retention Periods
• Account & Profile Data: retained while your account is active and for up to 5 years thereafter to support refunds, disputes, or legal obligations.
• Transaction Records: retained as required by tax, financial, or regulatory rules (typically 7 years).
• Community Contributions: retained to preserve discussions and history; removable upon request if not subject to legal constraints.

7.2 Security Measures
• Encryption of data in transit (TLS 1.2+) and at rest (AES‐256).
• Role‐based access controls, multi-factor authentication, regular vulnerability scanning and patching.
• Annual security training for staff, incident response planning, and periodic third-party audits.

7.3 Data Breach Notification
• In the unlikely event of a breach affecting your Personal Data, we will notify you and regulators (as required) within 72 hours of discovery, including remediation steps and recommended actions.

8. Your Rights & Choices

8.1 Access, Correction & Deletion
• You may view, update or delete your Personal Data via your account settings or by contacting us at https://nrecovery.com/get-in-touch.
• Deletion requests may be subject to retention obligations; we will inform you of any required exceptions.

8.2 Data Portability & Restriction
• You can request a machine-readable export of your data.
• You may ask us to restrict processing of your data in certain circumstances (e.g., pending dispute resolution).

8.3 Marketing & Communications Preferences
• Opt out of promotional emails via the unsubscribe link or your profile settings.
• You cannot opt out of service-related and security notices required to maintain your account.

8.4 Cookie & Tracking Controls
• Manage non-essential cookies and tracking in our Cookie Policy or via your browser settings.
• Disabling certain cookies may impact core functionality and security features.

9. Third-Party Services & Integrations

To deliver and improve our Services, we rely on a limited set of vetted third-party vendors and platform integrations. We share only the information they need to perform their function and require them to maintain equivalent confidentiality and security standards.

9.1 Embedded Content & Social Plugins
• Videos, posts or widgets from external platforms (e.g., YouTube, social networks) may set their own cookies or tracking tools. These providers govern their activities through their own policies.

9.2 Analytics & Performance Tools
• We use services (e.g., Google Analytics, Mixpanel) to understand user behavior and site performance. They receive anonymized or pseudonymized usage data under contractual privacy commitments.

9.3 E-Commerce, Payments & Fulfillment
• Payment gateways, fraud-prevention and shipping partners process transaction data on our behalf. They are bound by PCI-DSS, GDPR/CCPA-equivalent safeguards and may not use your data for any other purpose.

9.4 Learning & Community Platforms
• Integrated LMS and forum software providers handle course progress, assignments and forum content. Access to user data is restricted to authorized personnel under strict confidentiality agreements.

10. International Data Transfers

Your data may be stored or processed in the United States or other jurisdictions. We take appropriate measures to ensure that all international transfers comply with applicable data-protection laws:

10.1 Adequacy & Safeguards
• Transfers to countries without an adequacy decision are protected by Standard Contractual Clauses or equivalent safeguards.

10.2 User Consent & Rights
• By using our Sites, you consent to such transfers. Where required, we will obtain any additional consent before transfer of sensitive data.

11. Children’s Privacy

Our Services are not intended for children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect Personal Data from minors without verifiable parental consent. If you believe a child under the applicable age has submitted information, please contact us immediately at the address below; we will delete such data without undue delay.

12. Related Policies

For complete details on specific topics, please see our: Policies & Values

13. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. Significant revisions will be announced via prominent notice on our Sites and, where appropriate, direct communication. Your continued use after such updates constitutes acceptance of the revised terms.

14. Contact Us

If you have questions, requests or concerns about this Privacy Policy or our data practices, please reach out:
Online Form: https://nrecovery.com/get-in-touch

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