Privacy Policy | nRecovery.com

Effective Date: January 1, 2026
Last Updated: January 1, 2026

1. Introduction & Scope

The Network For Recovery, Inc. (“nRecovery,” “Company,” “we,” “us,” or “our”) operates a motivational personal-development social platform offering coaching services, support forums, courses, AI-assisted features, assessment tools, and related resources (the “Services”).

We are committed to protecting your privacy and being transparent about how we collect, use, disclose, and safeguard personal information. This Privacy Policy applies to information collected through our websites, applications, and related features (collectively, the “Sites”).

This Policy should be read together with our standalone Cookie Policy, which provides detailed information on cookies, tracking technologies, and consent choices at https://nrecovery.com/cookie-policy/

2. Definitions

Personal Data
Information that identifies or can reasonably be linked to an individual (e.g., name, email address, IP address).

Sensitive Data
Data requiring enhanced protection under applicable law (e.g., payment credentials).

Services
All coaching programs, digital courses, AI-assisted features, community forums, assessments, tools, products, and resources offered via the Sites.

Third-Party Services
External vendors or partners that provide services on our behalf (e.g., hosting, analytics, payment processing).

3. Data We Collect

We collect personal data to operate, secure, and improve the Services.

A. Information You Provide

Account & Profile Data: name, email address, phone number, billing/shipping address, profile settings, coaching preferences
Transaction Data: purchase history, subscriptions, enrollments
Community Content: forum posts, comments, messages, metadata (timestamps, IP addresses)

B. Information Collected Automatically

Device & Usage Data: IP address, browser type, operating system, page interactions
Log & Security Data: login attempts, system events, fraud-prevention signals

C. Information from Third Parties

Connected Accounts: data you choose to share when linking external services
Analytics & Advertising Partners: aggregated or de-identified usage metrics

4. Categories of Personal Information & Business Purposes

For residents of California, Virginia, Colorado, Connecticut, Utah, and other applicable jurisdictions, the following disclosures apply.

4.1 Identifiers

Examples: Real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers.

Business Purposes: Account creation and authentication, service delivery, communications, fraud prevention, legal compliance.

4.2 Customer Records

Examples: Name, signature, address, telephone number, payment information, employment history (for coaches or staff only).

Business Purposes: Transaction processing, billing, customer service, contract fulfillment.

4.3 Protected Classification Characteristics

Examples: Age, gender, or other demographic information you voluntarily provide.

Business Purposes: Personalization of Services, analytics, research (aggregated or de-identified).

4.4 Commercial Information

Examples: Records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

Business Purposes: Order fulfillment, customer support, personalized recommendations, marketing (with consent).

4.5 Internet or Network Activity

Examples: Browsing history, search history, interaction with our Sites or applications.

Business Purposes: Platform functionality, analytics, security monitoring, user experience optimization.

4.6 Geolocation Data

Examples: Approximate location derived from IP address or voluntarily provided location information.

Business Purposes: Content personalization, fraud prevention, analytics.

4.7 Inferences

Examples: Preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, or aptitudes derived from other personal information.

Business Purposes: Personalized coaching recommendations, content customization, service improvement.

4.8 Marketing & Analytics (Aggregated / De-Identified Data)

We may share aggregated or de-identified data for analytics, research, and platform improvement. This data does not identify you personally.

You may opt out of data sharing that qualifies as a “sale” or “share” under applicable law. See Section 10.

5. How We Use Your Data

We process personal data for:

Service delivery and personalization
Account administration and communications
Community moderation and safety
Security, fraud prevention, and compliance
Analytics and platform improvement

6. Cookies & Tracking Technologies

We use cookies and similar technologies for:

Essential site functionality and security
Preferences and session management
Analytics and performance measurement
Marketing and content personalization (where permitted)

For detailed information and choices, see our Cookie Policy at https://nrecovery.com/cookie-policy/

We disclose personal data only as described below and subject to contractual safeguards.

7.1 Service Providers

Trusted vendors process data on our behalf for hosting, payments, analytics, communications, and security. Access is limited to what is necessary to perform their function.

7.2 Affiliates & Business Transfers

Data may be shared with affiliates or transferred in connection with a merger, acquisition, or asset sale, subject to this Policy.

7.3 Legal Compliance & Protection

We may disclose information to comply with legal obligations, enforce rights, or protect safety.

7.4 Aggregated & De-Identified Data

We may share non-identifiable data for analytics, research, or business insights.

8. AI-Powered Features & Data Processing

Certain features of the Services use artificial intelligence and machine-learning technologies (“AI Features”) to provide coaching responses, recommendations, assessments, and related functionality.

8.1 Data Processed by AI Features

AI Features may process:

Text inputs and prompts you submit
Contextual information related to your use of the Services
Interaction data and preferences associated with your account

8.2 Purpose of AI Processing

Personal data processed by AI Features is used solely to:

Provide and personalize AI-assisted functionality
Improve user experience and feature performance
Maintain platform security and prevent misuse

8.3 AI Vendors & Data Controls

When AI Features rely on third-party providers, those providers act as data processors, bound by contractual data-protection obligations. We do not permit the use of your personal data to train publicly available models without explicit consent.

8.4 Retention & User Rights (AI)

Personal data associated with AI Features is retained in accordance with Section 9. You may request deletion or restriction of such data at any time via https://nrecovery.com/get-in-touch

For additional context on AI usage, limitations, and user responsibilities, see our AI Disclaimer at https://nrecovery.com/ai-disclaimer/

9. Data Retention & Security

9.1 Retention

Account data: while active plus up to 5 years
Transaction records: up to 7 years (legal/tax)
Community content: retained unless deletion is requested and legally permissible
Analytics: aggregated or anonymized where possible

9.2 Security Measures

We use industry-standard safeguards including encryption, access controls, monitoring, and incident response planning.

9.3 Breach Notification

If required by law, we will notify affected users and regulators within applicable timeframes.

10. Your Rights & Choices

10.1 Access, Correction & Deletion

You may request access to, correction of, or deletion of your personal data. We will respond to verified requests in accordance with applicable law.

10.2 Data Portability & Restriction

Where required by law, you may request a copy of your personal data in a portable format or request that we restrict certain processing activities.

10.3 Marketing Preferences

You may opt out of promotional communications at any time by using the unsubscribe link in emails or contacting us directly.

You can manage cookie preferences through your browser settings or our cookie consent tool. See our Cookie Policy for more information.

11. US State Privacy Rights

Residents of applicable states have rights including:

Right to know what personal information is collected, used, shared, or sold
Right to delete personal information
Right to correct inaccurate personal information
Right to opt out of sales or sharing of personal information
Right to non-discrimination for exercising privacy rights

Requests may be submitted via https://nrecovery.com/get-in-touch

We will verify your identity before processing requests and respond within timeframes required by applicable law.

12. International Data Transfers

Data may be processed in the United States or other jurisdictions with appropriate safeguards, including contractual protections where required.

13. Children’s Privacy

The Services are not intended for children under 13 (or applicable minimum age). We do not knowingly collect personal data from minors without parental consent.

For additional information, see https://nrecovery.com/policies-and-values/

15. Updates to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via the Sites or other appropriate means.

16. Contact Us

Questions or requests regarding this Privacy Policy may be submitted via https://nrecovery.com/get-in-touch