Terms of Service

Policies and Values

Last Updated: June 3, 2025

Welcome to nRecovery. These Terms of Service (“Terms”) govern your access to and use of our websites, mobile apps and related services (collectively, the “Sites”) operated by The Network For Recovery, Inc. (“nRecovery,” “we,” “us,” or “our”). By accessing or using the Sites, you agree to be bound by these Terms, our other policies. If you do not agree, please discontinue use immediately.

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A. Plain Language Summary

• You must comply with these Terms, our Privacy Policy, AI Disclaimer, and Returns & Refunds policy.
• Use the Sites lawfully and respectfully: do not post illegal, infringing, or harmful content.
• You retain ownership of what you post but grant us the rights described in Section 8.
• To close your account or remove content, contact us at https://www.nrecovery.com/get-in-touch.
• We use security measures to protect your data but limit our liability as detailed in Section 9.
• Questions? Reach out any time via our contact form.

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1. Definitions

In these Terms:
• nRecovery, Company, we, us, our: The Network For Recovery, Inc., its affiliates, officers, directors and employees.
• Sites, Services: All websites, mobile applications, platforms and features provided by nRecovery (e.g., coaching, courses, forums, AI tools, assessments).
• Terms: These Terms of Service and all policies referenced herein.
• User Content: Any text, images, videos or other material you submit to the Sites.
• Third-Party Services: External vendors (e.g., payment processors, analytics, hosting) engaged to support the Services.

2. Acceptance & Changes

By accessing or using the Sites, you:

1. Confirm you have read, understood, and agree to these Terms and all referenced policies.
2. Consent to receive electronic communications (e.g., emails, notices) from us.
3. Acknowledge that we may update these Terms at any time by posting revisions on the Sites. Continued use after a change constitutes acceptance.

3. Eligibility & Compliance

• Minimum Age: You must be at least 13 years old (or the minimum age in your jurisdiction).
• Legal Capacity: You must have the legal authority to enter into binding contracts.
• Applicable Laws: You agree to comply with all laws and regulations (e.g., GDPR, CCPA) governing your use of the Sites.
• Account Responsibility: You are responsible for all activities under your account and for safeguarding your credentials.

6. Privacy & Data Removal

6.1 Privacy Policy
Our Privacy Policy governs how we collect, use, and share your personal data. Please review it here: https://nrecovery.com/privacy-policy.

6.2 Account Closure & Data Deletion

• You may close your account and request deletion of your personal data at any time by contacting us at https://nrecovery.com/get-in-touch.
• We will process valid requests in accordance with applicable law. Some data (e.g., transaction records) may be retained to meet legal or regulatory obligations.

6.3 User Content Removal

• When you delete User Content or close your account, we will remove or anonymize it, except where retention is required (e.g., for dispute resolution, legal compliance, or to preserve community history).
• To request removal of specific content still visible after account closure, include details in your deletion request; we will make reasonable efforts to accommodate you.

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7. Disclaimers & Limitation of Liability

7.1 Disclaimer of Warranties
The Sites and all content, products, and services are provided “AS IS” and “AS AVAILABLE,” without warranties of any kind, express or implied. nRecovery disclaims all warranties, including merchantability, fitness for a particular purpose, and non-infringement.

7.2 Limitation of Liability

• To the maximum extent permitted by law, nRecovery and its affiliates will not be liable for any incidental, special, indirect, or consequential damages, including lost profits or data.
• Our total aggregate liability for all claims related to these Terms or the Sites shall not exceed ten dollars (US $10.00), except where a higher amount is required by law.

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8. Termination & Suspension

8.1 Termination by nRecovery
We may suspend or terminate your access, without notice or liability, if you breach these Terms, engage in harmful conduct, or damage the integrity or security of the Sites.

8.2 Termination by You
You may close your account at any time via your account settings or by contacting us. Termination does not relieve you of obligations incurred prior to the termination date.

8.3 Effects of Termination

• All licenses and rights granted to you under these Terms immediately cease.
• Sections that by their nature survive termination (e.g., Sections 5, 7, 9–11) will remain in effect.

9. Merchandise

All products purchased through the Sites (“Merchandise”) are subject to our Returns & Refunds policy. Any warranties, liability limitations or service terms for Merchandise are as set forth in that policy, which you can review here: https://nrecovery.com/returns-and-refunds-policy/. By purchasing Merchandise, you acknowledge and accept those terms.

10. About Coaches

10.1 Definition
“Coach” or “Coaches” are individuals or entities approved by nRecovery to provide instructional or mentoring services via the Sites. Coaches are independent contractors, not employees or agents of nRecovery.

10.2 Scope & Disclaimers

• Coaching services are educational and motivational only, not psychotherapy, medical advice or counseling.
• You are responsible for verifying any Coach’s credentials, qualifications and licensure before engaging their services.
• nRecovery does not validate or endorse Coach qualifications or the accuracy of their advice. Any reliance on such services is at your own risk.

10.3 File Attachments
If a Coach provides you with files, you agree to scan them for viruses or malware before opening. nRecovery is not liable for damage or data loss caused by user-downloaded files.

11. Gamification

The Sites may include gamification elements (e.g., points, badges, levels, coins, virtual awards) purely for engagement and entertainment. These elements:

• Have no monetary value and confer no rights or benefits outside the Sites.
• May be modified, reset or removed by nRecovery at any time without notice or compensation.

12. Third-Party Links & Integrations

12.1 Links to Other Sites
The Sites may contain links to third-party websites or services. Such links are provided for convenience; nRecovery does not endorse and is not responsible for their content, privacy practices or any damages arising from your use of them.

12.2 Linking to nRecovery
You may link to https://nrecovery.com provided you do so in a lawful, non-commercial manner that does not imply any sponsorship or endorsement by nRecovery.

12.3 Embedded Content & Plugins
Third-party widgets, iframes or plugins (e.g., video players, social feeds) may set cookies or collect data under their own policies. Your use of embedded content is subject to those providers’ terms.

13. Miscellaneous

13.1 Entire Agreement
These Terms, together with the Privacy Policy, AI Disclaimer, Returns & Refunds and Cookie Policy, constitute the entire agreement between you and nRecovery regarding the Sites and supersede all prior understandings.

13.2 Severability
If any provision is held invalid or unenforceable, the remainder will remain in full force and the provision will be reformed to the minimum extent necessary to make it enforceable.

13.3 Waiver
No failure or delay by nRecovery in exercising any right under these Terms constitutes a waiver of that right, unless made in writing and signed by an authorized representative.

13.4 Remedies Cumulative
All rights and remedies under these Terms are cumulative and in addition to any other rights or remedies available at law or equity.

13.5 Assignment
You may not assign or transfer any rights or obligations under these Terms without prior written consent of nRecovery; any unauthorized assignment is void.

13.6 Governing Law & Jurisdiction
These Terms are governed by the laws of the State of New York (without regard to conflict-of-law rules). You agree that disputes will be resolved exclusively in the state or federal courts located in Nassau County, New York.

13.7 Notices
Notices to you may be delivered via email or posted to the Sites. Notices to nRecovery should be sent to:
The Network For Recovery, Inc.
Attn: Legal Department
https://nrecovery.com/get-in-touch

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Contact Us

For questions or concerns about these Terms, please visit https://nrecovery.com/get-in-touch 

14. User Obligations & Prohibited Conduct

14.1 Lawful & Respectful Use

• You agree to use the Sites only for lawful, non-commercial purposes and in compliance with these Terms and all applicable laws.
• You will not post, transmit or otherwise make available any content that is illegal, infringing, defamatory, obscene, pornographic, abusive, harassing, or otherwise objectionable.

14.2 Security & Integrity

• You must not attempt to gain unauthorized access to any portion of the Sites, other accounts, computer systems or networks connected to the Sites.
• You may not introduce viruses, worms, Trojan horses, or any other malicious code.
• You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately of any suspected breach.

14.3 Indemnification
You agree to indemnify, defend and hold harmless nRecovery and its officers, directors, employees and agents from any claims, liabilities, damages, losses or expenses (including reasonable attorneys’ fees) arising out of your breach of these Terms, your User Content, or your use of the Sites.

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15. Intellectual Property & Licenses

15.1 nRecovery Intellectual Property
All content on the Sites—text, graphics, logos, images, software, and the underlying source code—is owned by nRecovery or its licensors and protected by applicable intellectual property laws. Except as expressly permitted herein, you may not copy, reproduce, distribute or create derivative works of any portion of the Sites.

15.2 License to User Content
By submitting User Content to the Sites, you grant nRecovery a non-exclusive, perpetual, worldwide, royalty-free, irrevocable license to use, reproduce, modify, adapt, publish, translate, distribute, display and create derivative works of your User Content in any media or format, for the purpose of operating and promoting the Sites. You represent and warrant that you have all rights necessary to grant this license.

15.3 Third-Party Content
The Sites may contain content or links owned by third parties. Such content is subject to the rights and licenses held by those third parties. nRecovery does not endorse or assume responsibility for any third-party content, and your use of it is governed by the terms specified by its owner.

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Privacy Policy

Policies and Values

Effective Date: January 1, 2026
Last Updated: January 1, 2026

1. Introduction & Scope

The Network For Recovery, Inc. (“nRecovery,” “Company,” “we,” “us,” or “our”) operates a motivational personal-development social platform offering coaching services, support forums, courses, AI-assisted features, assessment tools, and related resources (the “Services”).

We are committed to protecting your privacy and being transparent about how we collect, use, disclose, and safeguard personal information. This Privacy Policy applies to information collected through our websites, applications, and related features (collectively, the “Sites”).

This Policy should be read together with our standalone Cookie Policy, which provides detailed information on cookies, tracking technologies, and consent choices at https://nrecovery.com/cookie-policy/

2. Definitions

Personal Data
Information that identifies or can reasonably be linked to an individual (e.g., name, email address, IP address).

Sensitive Data
Data requiring enhanced protection under applicable law (e.g., payment credentials).

Services
All coaching programs, digital courses, AI-assisted features, community forums, assessments, tools, products, and resources offered via the Sites.

Third-Party Services
External vendors or partners that provide services on our behalf (e.g., hosting, analytics, payment processing).

3. Data We Collect

We collect personal data to operate, secure, and improve the Services.

A. Information You Provide

• Account & Profile Data: name, email address, phone number, billing/shipping address, profile settings, coaching preferences
• Transaction Data: purchase history, subscriptions, enrollments
• Community Content: forum posts, comments, messages, metadata (timestamps, IP addresses)

B. Information Collected Automatically

• Device & Usage Data: IP address, browser type, operating system, page interactions
• Log & Security Data: login attempts, system events, fraud-prevention signals

C. Information from Third Parties

• Connected Accounts: data you choose to share when linking external services
• Analytics & Advertising Partners: aggregated or de-identified usage metrics

4. Categories of Personal Information & Business Purposes

For residents of California, Virginia, Colorado, Connecticut, Utah, and other applicable jurisdictions, the following disclosures apply.

4.1 Identifiers

Examples: Real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers.

Business Purposes: Account creation and authentication, service delivery, communications, fraud prevention, legal compliance.

4.2 Customer Records

Examples: Name, signature, address, telephone number, payment information, employment history (for coaches or staff only).

Business Purposes: Transaction processing, billing, customer service, contract fulfillment.

4.3 Protected Classification Characteristics

Examples: Age, gender, or other demographic information you voluntarily provide.

Business Purposes: Personalization of Services, analytics, research (aggregated or de-identified).

4.4 Commercial Information

Examples: Records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

Business Purposes: Order fulfillment, customer support, personalized recommendations, marketing (with consent).

4.5 Internet or Network Activity

Examples: Browsing history, search history, interaction with our Sites or applications.

Business Purposes: Platform functionality, analytics, security monitoring, user experience optimization.

4.6 Geolocation Data

Examples: Approximate location derived from IP address or voluntarily provided location information.

Business Purposes: Content personalization, fraud prevention, analytics.

4.7 Inferences

Examples: Preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, or aptitudes derived from other personal information.

Business Purposes: Personalized coaching recommendations, content customization, service improvement.

4.8 Marketing & Analytics (Aggregated / De-Identified Data)

We may share aggregated or de-identified data for analytics, research, and platform improvement. This data does not identify you personally.

You may opt out of data sharing that qualifies as a “sale” or “share” under applicable law. See Section 10.

5. How We Use Your Data

We process personal data for:

• Service delivery and personalization
• Account administration and communications
• Community moderation and safety
• Security, fraud prevention, and compliance
• Analytics and platform improvement

6. Cookies & Tracking Technologies

We use cookies and similar technologies for:

• Essential site functionality and security
• Preferences and session management
• Analytics and performance measurement
• Marketing and content personalization (where permitted)

For detailed information and choices, see our Cookie Policy at https://nrecovery.com/cookie-policy/

7. Data Sharing & Disclosure

We disclose personal data only as described below and subject to contractual safeguards.

7.1 Service Providers

Trusted vendors process data on our behalf for hosting, payments, analytics, communications, and security. Access is limited to what is necessary to perform their function.

7.2 Affiliates & Business Transfers

Data may be shared with affiliates or transferred in connection with a merger, acquisition, or asset sale, subject to this Policy.

7.3 Legal Compliance & Protection

We may disclose information to comply with legal obligations, enforce rights, or protect safety.

7.4 Aggregated & De-Identified Data

We may share non-identifiable data for analytics, research, or business insights.

8. AI-Powered Features & Data Processing

Certain features of the Services use artificial intelligence and machine-learning technologies (“AI Features”) to provide coaching responses, recommendations, assessments, and related functionality.

8.1 Data Processed by AI Features

AI Features may process:

• Text inputs and prompts you submit
• Contextual information related to your use of the Services
• Interaction data and preferences associated with your account

8.2 Purpose of AI Processing

Personal data processed by AI Features is used solely to:

• Provide and personalize AI-assisted functionality
• Improve user experience and feature performance
• Maintain platform security and prevent misuse

8.3 AI Vendors & Data Controls

When AI Features rely on third-party providers, those providers act as data processors, bound by contractual data-protection obligations. We do not permit the use of your personal data to train publicly available models without explicit consent.

8.4 Retention & User Rights (AI)

Personal data associated with AI Features is retained in accordance with Section 9. You may request deletion or restriction of such data at any time via https://nrecovery.com/get-in-touch

For additional context on AI usage, limitations, and user responsibilities, see our AI Disclaimer at https://nrecovery.com/ai-disclaimer/

9. Data Retention & Security

9.1 Retention

• Account data: while active plus up to 5 years
• Transaction records: up to 7 years (legal/tax)
• Community content: retained unless deletion is requested and legally permissible
• Analytics: aggregated or anonymized where possible

9.2 Security Measures

We use industry-standard safeguards including encryption, access controls, monitoring, and incident response planning.

9.3 Breach Notification

If required by law, we will notify affected users and regulators within applicable timeframes.

10. Your Rights & Choices

10.1 Access, Correction & Deletion

You may request access to, correction of, or deletion of your personal data. We will respond to verified requests in accordance with applicable law.

10.2 Data Portability & Restriction

Where required by law, you may request a copy of your personal data in a portable format or request that we restrict certain processing activities.

10.3 Marketing Preferences

You may opt out of promotional communications at any time by using the unsubscribe link in emails or contacting us directly.

10.4 Cookie Controls

You can manage cookie preferences through your browser settings or our cookie consent tool. See our Cookie Policy for more information.

11. US State Privacy Rights

Residents of applicable states have rights including:

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to correct inaccurate personal information
• Right to opt out of sales or sharing of personal information
• Right to non-discrimination for exercising privacy rights

Requests may be submitted via https://nrecovery.com/get-in-touch

We will verify your identity before processing requests and respond within timeframes required by applicable law.

12. International Data Transfers

Data may be processed in the United States or other jurisdictions with appropriate safeguards, including contractual protections where required.

13. Children’s Privacy

The Services are not intended for children under 13 (or applicable minimum age). We do not knowingly collect personal data from minors without parental consent.

14. Related Policies

For additional information, see https://nrecovery.com/policies-and-values/

15. Updates to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via the Sites or other appropriate means.

16. Contact Us

Questions or requests regarding this Privacy Policy may be submitted via https://nrecovery.com/get-in-touch

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