Effective Date: June 4, 2025
At nRecovery, the security and integrity of your information are top priorities. We implement robust security measures across our website, services, and digital offerings to protect our community.
1. Data Protection Measures
We use industry-standard technologies and procedures to safeguard your personal information from unauthorized access, use, or disclosure. These measures include:
- Secure Socket Layer (SSL) encryption for data transmission.
- Regular vulnerability assessments and security audits.
- Firewalls, intrusion detection, and prevention systems.
- Role-based access controls and authentication protocols.
2. User Responsibilities
Security is a shared responsibility. We encourage users to:
- Use strong, unique passwords for their nRecovery accounts.
- Keep login credentials confidential and never share them.
- Log out of accounts when finished, especially on shared or public devices.
- Report any suspicious activity or potential security concerns to us immediately.
3. Incident Response
If we become aware of a security incident that affects your information or account, we will:
- Take prompt action to mitigate the impact.
- Investigate the root cause and implement corrective measures.
- Notify affected users as required by applicable laws and regulations.
4. Secure Payments
We partner with reputable, PCI-compliant third-party payment processors to ensure all transactions are secure.
- Payment data is transmitted using industry-standard SSL/TLS encryption.
- We do not store full payment card details on our servers—only the minimum tokenized information needed for transaction processing.
- Payment processors undergo regular security audits and adhere to the Payment Card Industry Data Security Standard (PCI DSS).
5. Third-Party Security
nRecovery carefully selects partners and service providers based on their security posture. However, please note:
- External sites and services linked from nRecovery have their own security and privacy policies, over which we have no control.
- We recommend reviewing each third party’s policies before sharing any personal information.
- We conduct periodic reviews of our key vendors to confirm they maintain appropriate safeguards.
6. Contact Us
If you have questions about our security practices, wish to report a potential vulnerability, or believe your data may have been compromised, please reach out immediately:
- Online Form: https://nrecovery.com/get-in-touch/
We strive to acknowledge all security reports within 1 business day and will keep you informed of our remediation efforts.
Thank you for helping us keep nRecovery secure.